01 Sep Providing an exceptional membrane waterproofing solution for a commercial high-rise building in Brisbane CBD
How R&BS succeeded where other building maintenance contractors failedWhen the commercial building at 141 Queen Street in the heart of the Brisbane CBD began leaking, Operations Manager Colin Grant knew he needed an experienced roofing maintenance company to fix the problem.
“Two other contractors had made repairs to the roof previously, but they hadn’t provided a long-term solution,” explains Colin. “We had tenants due to move into the affected area of the building, so the deteriorated roof membrane needed to be repaired successfully – for good.”
An experienced roof membrane maintenance teamColin chose R&BS because of their professional approach and experienced team. “Their presentation really stood out from the other companies we approached, and they gave the impression that we could rely on them to do a great job,” he said.
“When making this type of decision, I often go with my gut feeling – and with R&BS, it seemed like they would pay excellent attention to detail.
“The company had also carried out some work on the building’s original roof membrane back in the 1970s, so I was reassured by their many years of experience in the industry. They had all bases covered.”
Flexibility and organisation get the job doneOnce the job was complete, Colin knew he’d chosen the right building maintenance contractors. “The quality of R&BS’s work was exceptional. They really understood the complexity of the job and were able to provide us with the best result,” he said.
Colin found the R&BS team professional yet flexible regarding the timeframe of the project. “We had tenants due to move in at a certain period, and R&BS took this on board — adapting their timeframe to suit ours. It was vital that the job was done well, as the tenants had lots of expensive computer equipment that could be at risk if the roof began leaking again.”
“Because of R&BS’s professionalism and organisational skills, the work was completed within our required period, which enabled our tenants to begin their lease as planned.”
Quality approach ensures an exceptional waterproofing resultOverall, Colin was impressed by his experience with R&BS. “The quality of their membrane maintenance work was exceptional,” he says, “and they really understood the complexity of the waterproofing job and were able to provide us with the best result. Additionally, they supplied us with a 10 year warranty for peace-of-mind.”
“I’d have no hesitation in recommending R&BS to others looking for the same type of waterproofing solution. In terms of price they weren’t the cheapest – but then, for such a large-scale job, would you really want to go with the cheapest company anyway?”
“With R&BS you get the confidence that your maintenance will be carried out professionally, properly and to an extremely high standard,” Colin concluded.
To talk about your commercial building’s maintenance requirements – including membrane waterproofing – call the experienced R&BS team now on 1800 550 037.